BEST PRACTICES

Today most business professionals do not make decisions without understanding all the facts involved with a particular issue. Serious decision makers use white papers to read about that issue first.

LiquiDebt will continue its efforts to provide factual, straightforward articles-of-fact which may enlighten the interested reader and/or provide solid input for decision-making.

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White Pages:

• Outsourcing Your Collection Department: What You Need To Know By Kevin Driver
The more time you spend talking with people in the credit and collection field, the more likely it is you’ll
hear the term “outsourcing.” It has become The Next Big Thing, like the mission statements, paperless
offices (that was a good one), and Quality Initiatives of years past. But is it right for you?
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• How You Set Up The Account Is How You Are Going To Get Paid! By Tom Michaels
There is an old saying, in the loan business that “how you close the loan, is how you are going to get paid”. With many years of collecting bills, I stand 100% behind that statement.
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• To Sue Or Not To Sue By Jim Hagan
One of the most confusing (and maddening) aspects of the collection process is the one that comes last: Litigation. Like it or not, most creditors, sooner or later, find themselves faced with the decision of whether to file a lawsuit against a delinquent customer. Knowing enough about the process of litigation, and about the factors that determine your probability of success, can make that decision (and its follow-through) a good deal simpler.
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• Key Elements of a Good Collection Call
Follow these simple yet effective guidelines to assure a more productive collection call.
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